About your first bill.
Your first bill will be a bit higher than your usual monthly charge, because as well as a full month, you'll also be charged for up to nine days. This is so you can get connected as soon as you’ve got your device. But don’t worry – it won’t be like this every month. After your first bill it should go back to normal.
- What you should expect to see.
On your first bill you’ll see two charges:
- the first charge is for your first four to nine days - this is so you can start using your Three device right away, and it’ll only appear on your first bill.
- the second charge is your first full monthly charge. You'll see this charge on your following bills.
These two charges combined will add up to the amount on your first bill. The date printed under Your bill date is when your allowances will start again.
All the charges on your bill automatically include VAT. If you need one for any reason, find out how to get a VAT invoice.
You’re automatically set up to receive eBills. We'll send you a text every month or, if you have a tablet such as an iPad, an email to let you know your eBill is ready. You can see your full eBill by going to your My3 account from your computer or a summary of your bill by going to your My3 account on your Three phone.
- About your allowance’s unit costs.
If your plan or tariff includes a set of allowances, it’s made up of a number of ‘units’. A unit entitles you to either one minute of calls, one text or one megabyte of data. On the back of your bill, you’ll see the exact value of each unit within your standard allowance. For more information, please see our Price Guide at three.co.uk/priceguide.