Accessing adult content on your phone.

We work together with our industry peers, regulators, government, law enforcement agencies, children's charities and the Internet Watch Foundation to offer safeguards to protect children from inappropriate content online. Three offer filter settings to help this safeguarding process. These can only be enforced when connected through the 3G or 4G network, and won’t apply when connected over Wi-Fi.

How to change your filter settings.

The best way to change your settings is to download the app.

Your settings will be updated immediately but you’ll need to end your current data session before this can take effect. You can do this by turning your device on and off or selecting and then de-selecting airplane mode.

Please note that if you're on Pay As You Go, you'll need to verify your age before you can turn the adult filter off. Check the Verifying your age section below.

If you’re unable to update your settings using these steps, please call us on 333 and we’ll be happy to help. At the moment, you can’t update your settings on a desktop browser, so if the app isn’t for you, just give us a ring.

Our use of adult content filters.
Problems after changing your settings.
Verifying your age.
Educating children about internet safety.
If a site is being wrongly filtered.

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