Setting up the internet on your phone.
Your new device should be already set up to use the internet and picture messaging.
The best way to test this is to open up a browser on your device. If you can use websites normally, you’re all good. If you can’t use websites normally, the information below should help you get online.
1. Find where your settings are.
You'll need to replace your current settings with our network's ones. A rough guide to where you can find these is:
- On Android: Settings > More... (under Wireless & networks) > Mobile network > Access Point Names > 3 > Edit access point.
- On iOS: Settings > General > About > wait for 15 seconds, then select Update.
If you're struggling to follow these steps, or they don't match the ones for your device, visit our Device Support, select your device and open the Connecting to the internet link.
2. Plug in the settings you need.
Once you're in the right place, update your device with the following settings:
User name: [leave this field blank]
Password: [leave this field blank]
MMS proxy: 220.127.116.11
MMS port: 8799
APN type: internet + mms
You should be all done!
If you have any more trouble, contact us and let us know.