Password protect your dongle or Mobile Wi-Fi.
Depending on how you connect to the Three network, you may need to set up a password to make sure that no one else uses your connection. If someone else connects to your Mobile Broadband device without permission, they could be using up the data that you've paid for.
- your password is at least eight characters long
- you use a mixture of numbers, symbols and letters
- you create a longer and more complex password so it's more difficult for someone to work out.
You can find out how secure your password is by using this password checker.
Dongles only connect a single computer to the internet. So as long as you know where your dongle is, no one else can use your data. But if you're using Mobile Wi-Fi, it's important to make sure no one else is using it to connect to your Mobile Broadband account.
The best way to stop anyone from using your Mobile Wi-Fi connection without permission is to protect it with a password. Mobile Wi-Fi comes with a passkey, which is included on the keepsake card and which you use to connect your computer to the network. You can use the Mobile Wi-Fi dashboard to change your Mobile Wi-Fi name (SSID) and password (Wi-Fi key) for extra security. You can find out how to do this by going to our device support and selecting your device from the list.
To find out how to protect your computer once you’ve connected, check our guide to staying secure online.