About the Euro Internet Pass.

About the Euro Internet Pass.

If you’re roaming in the EU, the Euro Internet Pass gives you the freedom to browse the mobile internet for £5 a day. You can search, tweet, use Facebook and check your emails as much as you like until midnight (UK time). So you’ll never have to worry about nasty surprise bills when you get home.

Find out how to buy the Euro Internet Pass here.

The Euro Internet Pass was designed for browsing. This means that streaming video or audio content and connecting over a Virtual Private Network (VPN) won't be as good as it is on our UK network. Please note that using your phone as a Personal Hotspot, calls and texts aren't included in the Euro Internet Pass.

Your Euro Internet Pass is only available if you've got a Pay Monthly contract and you can only use it in certain countries. You can find a list of countries where you can and can’t use the pass here.

Before your Euro Internet Pass expires, we’ll send you a text giving you the option to buy another pass for the following day. You won’t be charged after your pass expires until you either buy a new pass or choose to accept the EU roaming charges. Don't forget, if you don't want to buy another pass, you may wish to turn off data roaming on your phone to avoid out of bundle charges.

If you have an active Euro Internet Pass and you travel to a country where the pass isn’t valid, you’ll be charged for data at our standard EU roaming rates. To control your costs, you can turn off data roaming on your phone. Find out how here.

If you’re having trouble buying the Euro Internet Pass while you’re abroad, you can call us on +44 7782 333 333. The call will be charged at our standard roaming rates.

Feel At Home.

You can use your UK plan allowance or Add-on allowance to call or text the UK and to get online, if you’re in any of our 42 Feel At Home destinations (unless you’re on one of our Essential Plans, which don’t include Feel at Home). If your plan includes Feel At Home, you’ll also benefit from lower-than-usual roaming rates in these countries if you run out of an allowance or you're using Pay As You Go credit. Find out more on our main Feel At Home page.

If your plan includes Feel At Home, we wouldn't recommend buying a Euro Internet Pass in a Feel At Home destination, since it's usually cheaper to buy a UK Add-on in My3. If you do buy a Euro Internet Pass in one of these destinations, please be aware that your data won't be blocked at midnight UK time as normal. This means that unless you then buy another pass, any data use will come out of any allowances you have, or will be charged at our lower roaming rates.

Find out more about Feel At Home.

*Feel at Home is included in all our plans except our Essential Plans. Pay As You Go customers will need an Add-on to use Feel At Home.


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