Samsung Galaxy Alpha support.

Back up & restore.

It's a good idea to regularly back up your phone in case it gets lost, stolen or damaged.

You'll need to have the latest version of Samsung Kies installed on your computer. You can download this from Samsung's website.

To back up your phone:


  1. On your computer, open Samsung Kies

  2. Once your phone has been detected, select Back up/Restore

  3. You can choose the content to back up. You can choose to Select all items by ticking the box. Once you've done this, select Backup

  4. Your content will start to be backed up onto your computer

  5. Once it's finished, select Complete

    You'll be able to restore from a back up if you have any issues with your phone.


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