Apple iPhone 6 support.

Activating your iPhone.

Before you can use your iPhone, you'll need to insert your SIM. To activate the iPhone, you'll need to connect to our network or Wi-Fi. If you don't have a network or Wi-Fi connection, click here to complete your iPhone activation using iTunes.

To activate your iPhone:


  1. Slide your finger across the screen

  2. Tap your chosen language

  3. Tap your country

  4. If you have Mobile Network, you can choose Use Mobile Connection to activate your phone. Or, if Wi-Fi is available, you can choose a network. You'll need to enter the security key when asked. If you don't have a Mobile or Wi-Fi connection, click here to complete your iPhone activation using iTunes

  5. Lots of apps and features on your iPhone need Location Services to work. We recommend that you Enable Location Services. Note: Location Services will use data from your plan

  6. Once your iPhone has activated, you need to set it up by following the steps below. If your old phone was an iPhone, you can transfer your contacts and photos onto your new phone

  7. If you already have an active iTunes account, you should use this as your Apple ID. If not, you can create an Apple ID by following the onscreen instructions

  8. You might be asked to add extra security to your Apple ID. You can choose Not Now if you don't want to add security questions. Tap Next

  9. To accept the Terms and Conditions, tap Agree

  10. You'll be asked to tap Agree again

  11. iCloud lets you use a Wi-Fi connection to move content between your Apple devices. Apple currently offers 5GB of online storage for free. You can find out more about iCloud here. Tap which option you'd like

  12. Apple's free Find my iPhone service lets you find or block your iPhone from anywhere in the world if you've lost it. Choose whether or not to use this service

  13. You'll be asked if you want to set up Touch ID. Touch ID lets you use your fingerprint to unlock your phone. Tap Set Up Now or Set Up Later if you don't want to use Touch ID

  14. iCloud Keychain can keep your passwords a payment information backed up. If you don't want this, tap Set Up Later

  15. If you'd like to use the iPhone's voice recognition software, tap Use Siri

  16. Apple would like to gather information on how you use your phone to improve services. Choose whether you'd like to send them this information

  17. You'll be asked if you want to use Standard or Zoomed view on your iPhone. Tap the view you'd like to use

  18. Tap Next

  19. Tap Get Started

    You're now ready to use your iPhone.


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