Knowing when you're using data.
Whenever you use the internet or apps you use data. If you don’t log out or close apps once you’ve finished with them they may continue to use data from your allowance.
To give you an idea of how much data you’re using, watching videos on Youtube or streaming music on Spotify tends to use quite a lot of data. But using Twitter or browsing Facebook and the internet in general uses much less data.
Android phones tend to use a lot of data because they keep updating apps that are running in the background. You can always check how much data you’re using by logging in to your My3 account by entering your phone number and password. Or you can download an app killer to stop apps running in the background.
If you’re worried about how much data you’re using on your phone, we recommend you get all-you-can-eat data. There are no restrictions for all-you-can-eat data within the UK which means you can use your smartphone as you like - so you can download apps, browse the web, look at maps and check your emails as often as you like. Some restrictions apply.
If you’re in a Feel At Home destination, there are some restrictions. In Feel At Home Around the World destinations, you can use up to 12GB of data from your allowance per month if you’re a Pay Monthly or Pay As You Go customer. In Feel At Home in Europe destinations, you can use up to 13GB of data from your allowance per month if you’re a Pay Monthly customer or 12GB from an Add-on allowance if you’re on Pay As You Go. If you go over this limit, you’ll be charged 0.50p/MB unless you’re roaming in the following countries, in which case it’ll be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein. But don’t worry, we’ll text you in advance if it looks like you’re approaching the limit.
If you’re going abroad and don’t want to get charged for using data, you should switch off data roaming.