About insurance.

If you’ve bought insurance from us after 2014, you need to use Three Rescue to make a claim, cancel your policy and everything else. You can find out more about Three Rescue here.

If you bought insurance from us before 2014, you'll be covered by our previous insurance partner, LSG. You can find all you need to know about your insurance below.

For advice on getting your phone repaired or fixing an issue yourself, you can check our support pages.

To check if you have insurance, cancel your policy, make a claim, or anything else, just get in touch.

What to do if your phone is lost or stolen.
Making a claim for a lost, stolen or damaged phone.
Changing your device.
Questions and complaints.


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